CHOOKHEAD.COM Terms and Conditions
These Terms and Conditions (“Terms”) govern the use of the CHOOKHEAD.COM multivendor e-commerce website (the “Website”) by both vendors and buyers (“Users”). By accessing or using the Website, you agree to be bound by these Terms.
1. Vendor Terms
1.1 Account Creation and Approval
- Vendors must create an account on the Website to list and sell products.
- CHOOKHEAD.COM reserves the right to approve or deny vendor applications at its sole discretion.
1.2 Product Listings and Sales
- Vendors are responsible for creating accurate and complete product listings, including descriptions, pricing, and images.
- Vendors must comply with all applicable laws and regulations regarding the sale of their products.
- Vendors are responsible for fulfilling orders promptly and in accordance with customer expectations.
- CHOOKHEAD.COM may charge vendors a commission fee on each sale. The specific commission rate will be communicated to vendors during the application process.
- Vendors are responsible for collecting, reporting, and remitting all applicable taxes on their sales.
1.3 Payment Processing
- CHOOKHEAD.COM will process payments on behalf of vendors using a secure payment gateway.
- Payment terms for vendors will be outlined in the vendor agreement and may vary depending on factors such as sales volume and product category.
1.4 Returns and Refunds
- Vendors are responsible for establishing and communicating their own return and refund policies to buyers.
- CHOOKHEAD.COM may assist with facilitating returns and refunds, but the ultimate responsibility lies with the vendor.
- Vendors may be charged a processing fee for returned items.
1.5 Intellectual Property
- Vendors retain ownership of their intellectual property rights in their product listings and content.
- By listing products on the Website, vendors grant CHOOKHEAD.COM a non-exclusive license to use their product listings and content for the purpose of promoting and selling their products on the Website.
1.6 Termination
- CHOOKHEAD.COM may terminate a vendor’s account for any reason, with or without notice.
- Vendors may terminate their account at any time by contacting CHOOKHEAD.COM.
2. Buyer Terms
2.1 Account Creation
- Buyers are encouraged to create an account on the Website for a more streamlined shopping experience.
- Creating an account allows buyers to save shipping information, track orders, and review past purchases.
2.2 Placing Orders
- Buyers can browse product listings and add items to their cart.
- During checkout, buyers will be required to provide accurate shipping and billing information.
- By placing an order, buyers agree to pay the listed price for the products they are purchasing.
2.3 Payment
- CHOOKHEAD.COM accepts various payment methods through a secure payment gateway.
- Buyers are responsible for ensuring they have sufficient funds available to cover their purchases.
2.4 Shipping and Delivery
- Shipping costs will be calculated at checkout based on the buyer’s location, order weight, and chosen shipping method.
- Vendors are responsible for fulfilling orders and shipping products to buyers in a timely manner.
- CHOOKHEAD.COM may provide estimated delivery times, but these are not guaranteed.
2.5 Returns and Refunds
- Buyers should refer to the vendor’s specific return and refund policy before making a purchase.
- CHOOKHEAD.COM may assist with facilitating returns, but the ultimate responsibility lies with the vendor.
- Buyers may be responsible for return shipping costs.
2.6 User Conduct
- Buyers are prohibited from using the Website for any illegal or unauthorized purpose.
- Buyers are responsible for maintaining the confidentiality of their account information.
- Buyers are prohibited from harassing, abusing, or threatening other Users.
2.7 Termination
- CHOOKHEAD.COM may terminate a buyer’s account for any reason, with or without notice.
- Buyers may terminate their account at any time by contacting CHOOKHEAD.COM.
3. General Terms
3.1 Disclaimer
CHOOKHEAD.COM provides the Website and its contents on an “as is” and “as available” basis. CHOOKHEAD.COM makes no representations or warranties of any kind, express or implied, as to the operation of the Website, the information, content, materials, or products included on the Website.
3.2 Limitation of Liability
CHOOKHEAD.COM will not be liable for any damages arising out of or related to the use of the Website or the products sold on the Website.
3.3 Governing Law
These Terms will be governed by and construed in accordance with the laws of Cameroon, without regard to its conflict of law provisions.
3.4 Dispute Resolution
Any dispute arising out